jilli Privacy Policy – How Your Personal Data Is Protected

1. What Information Do We Collect?

When you register for a jilli account, we collect personal information that you provide directly — including your full name, date of birth, email address, and contact number. We need this information to verify your identity, confirm that you meet our minimum age requirement of 21 years under Philippine gaming regulations, and keep your account secure. When you use the platform, we also automatically collect certain technical data such as your IP address, browser type, device model, operating system, and pages visited. This technical data helps us deliver a consistent and optimised experience across mobile and desktop. We do not collect more information than is reasonably necessary for the purposes described in this policy.

2. How Is Your Information Used?

The personal information you provide is used primarily to create and manage your account, process platform activity, and communicate important updates about your account or the platform. We also use your information to verify compliance with our eligibility requirements, to detect and prevent fraud or misuse, and to improve the overall quality and performance of the jilli platform. Where you have given consent, we may use your contact details to send you relevant platform announcements or promotional notifications. You can withdraw this consent at any time by contacting our support team. We will never sell or rent your personal data to third-party marketers.

3. How Do We Keep Your Data Secure?

jilli employs industry-standard technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, access controls that limit who within our organisation can view your personal data, and regular security reviews of our platform infrastructure. While no online platform can guarantee absolute security, we continuously work to identify and address potential vulnerabilities before they can affect our players. If we ever become aware of a data security incident that may affect your personal information, we will notify you and the relevant Philippine authorities in accordance with applicable law. You also play a role in keeping your data safe — please use a strong, unique password for your jilli account and never share your login credentials with anyone.

4. Cookies and Tracking Technologies

The jilli platform uses cookies and similar technologies to support core platform functionality, remember your preferences, and analyse how players interact with different parts of the site. Strictly necessary cookies are always active because without them the platform cannot function properly. Analytical and preference cookies help us understand which features Filipino players find most useful so we can continue to improve. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect how the platform performs for you. We do not use third-party advertising trackers or behavioural profiling cookies. Our cookie usage is limited to what is genuinely needed to deliver a reliable, personalised platform experience.

5. How Long Do We Retain Your Information?

We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine laws and regulations, including gaming compliance and financial record-keeping obligations. If you close your jilli account, we will delete or anonymise your personal data within a reasonable timeframe, except where retention is required by law or legitimate business need. Transactional and account activity records may be retained for longer periods to satisfy regulatory requirements. When data is no longer needed, it is securely deleted or rendered unidentifiable in accordance with our internal data retention procedures. You may request information about how long we hold specific categories of your data by contacting our support team.

6. Your Rights Under Philippine Data Privacy Law

As a Filipino data subject, you have rights under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. These rights include the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, the right to correct inaccurate or incomplete information, the right to object to or withdraw consent for certain processing activities, and the right to request erasure of your personal data where it is no longer necessary for the purposes it was collected. To exercise any of these rights, please contact our support team using the email address shown in the footer of this page. We will respond to verified requests within the timeframe required by applicable law. We are committed to upholding your privacy rights fairly and transparently at every stage.

7. Links to Other Pages and Services

The jilli platform may contain references or links to our own internal pages, such as our Terms and Conditions and Responsible Gaming resources. This Privacy Policy applies only to data collected through the jilli platform itself. If you navigate to any third-party website or service from a link encountered elsewhere on the internet, please review that site's own privacy policy, as we have no control over or responsibility for their data practices. We encourage all players across the Philippines to be aware of their privacy rights whenever they interact with any online service. If you have questions about how a specific feature of the jilli platform handles your data, please reach out to our support team before proceeding.

8. Updates to This Privacy Policy

jilli reserves the right to update or amend this Privacy Policy at any time to reflect changes in our platform features, business practices, or applicable Philippine law. When we make material changes, we will publish the updated policy on this page with a revised review date. Your continued use of the platform after any update constitutes your acceptance of the revised terms. We recommend checking this page periodically so you are always informed about how your data is being handled. If any update significantly affects your rights or the way we process your data, we will make reasonable efforts to notify you directly through your registered contact details.